The PWA: The App that makes your restaurant faster and more responsive
With Odoo 18, take advantage of the power of the Progressive Web App (PWA), a new feature for the restaurant industry. The PWA is a modern web application that runs directly from any browser on your phones, tablets, and computers, offering performance comparable to a mobile app. It installs easily on devices without needing an app store and even works offline. The PWA for restaurants combines simplicity and security: your team processes orders faster, with controlled and customizable access.
Maintain control over your restaurant team without sacrificing their autonomy
Want to keep control while allowing cashiers to manage orders? As mentioned in our previous article on Odoo 18's new POS features for retail, the latest version of Odoo's ERP lets you restrict user access to only what's necessary, securing your operations while giving you the freedom to oversee them.
Limit your team's access to essential features, such as sales and payments: they handle the sales, and you manage the rest, without worrying about mistakes made by frontline staff or unwanted access to the back-end. A more secure restaurant, a more efficient team.
User management in Service or Kitchen: more efficiency, less friction!
With Odoo 18, opening and managing the register is easier than ever: each employee can quickly access the register using their personal PIN. Want to easily switch between user profiles? Changing profiles, locking or unlocking the register – everything is straightforward with Odoo 18.
All you need to do is select a username from the available profiles and log in using the appropriate PIN to switch sessions. As for locking/unlocking the register, it can be done in several ways. You can do it as an administrator by entering the PIN, scanning a QR code, or even using an RFID chip if you have one.
The new features in this software update make it easy to manage teams in both the dining area and the kitchen. You can also adjust access in real-time according to needs while maintaining optimal security. Each user has access only to what they need: simple and efficient!
Meal delivery services: manage everything from Odoo with Urban Piper
Centralize your Uber Eats, TakeAway & Zomato orders with Urban Piper
Thanks to the collaboration between Odoo Thanks to the collaboration between Odoo and Urban Piper, restaurant owners can now manage all their meal delivery services on a single platform. Urban Piper centralizes orders from popular providers worldwide, such as Uber Eats, Zomato, Swiggy (for India), and more. This streamlines order-taking for your kitchen team, ensuring efficient management of delivery times and orders. Save time, boost efficiency, and enhance visibility for an ultra-responsive service that delights your customers who order online, offering them a great alternative to Click & Collect.
Visualize, track, and improve your restaurant's delivery service with a dedicated dashboard
For better order visibility in the POS, Odoo 18 introduces a dashboard specifically dedicated to delivery services. This dashboard will be your command center for deliveries, providing an overview of active orders, delivery times, and activity reports. You can track and analyze your home delivery performance to adjust your strategies and meet customer expectations. No more switching between multiple systems: everything you need is right in front of you.
Adapt your restaurant costs for takeaway dishes with flexible pricing
Tailor your pricing to your strategy! With Urban Piper, you have access to multiple pricing options, whether you go directly through them or use an Odoo partner. This flexibility allows you to find the solution that best aligns with your needs while optimizing your delivery costs.
Odoo POS Restaurant improvements: an enhanced customer experience
Create predefined notes for orders without mistakes
Easily communicate with your team by adding notes to orders. Odoo allows you to set up predefined notes for each order, improving communication between the front-of-house and kitchen staff. Customer requests, dietary restrictions, and preferences are clearly recorded and shared. This enhances your restaurant's service quality by ensuring smoother operations and well-shared information.
Access table reservations and orders directly from the Front-End with Backend views
Now, you can access customer information, reservations, and orders directly from the front-end. No need to go to the back-end: Odoo 18 makes the information available where you need it. Your staff can view the necessary data without switching screens, enabling faster decision-making. This creates a smoother experience for front-of-house staff and reduces wait times for customers.
Orders: management tailored to each customer
Manage your customers without fixed tables using Floating orders
Do you have customers without fixed tables in your restaurant? No problem: Odoo's upgrade optimizes space with floating orders, ideal for relaxed atmospheres and flexible layouts. Managing floating orders helps organize customers without assigned tables, which is especially useful for bar-style spaces or events. By not assigning tables, your staff can optimize space usage, reduce wait times, and offer more flexible service to customers.
Link and unlink tables in your restaurant to meet group needs
The ability to link or unlink tables in Odoo 18 makes managing orders for groups or solo customers sitting at the same table easier. Large groups can be seated together, and their orders are centrally managed in the POS. Your servers become more efficient, and the service flows more smoothly for the grouped customers. No more billing or order mistakes!
Simplified Dine-In/Takeout options to optimize service
The ERP update streamlines the management of dine-in and takeout orders with a single configuration setting. Maintain the same prices, adjust taxes, and ensure each order is handled correctly. This feature makes it easier for your staff at the point of sale, reducing confusion between dine-in and takeout orders. It applies to traditional restaurants, cafes, bars, fast-food chains, as well as food trucks and mobile catering businesses using Odoo POS.
Enhanced order tracking: real-time control and oversight
Keep track of every order edit
Order traceability is now possible with Odoo. All changes made to orders are recorded in the back-end. As the owner and/or manager of the restaurant, you have full visibility of the adjustments made. This detailed tracking allows you to better understand errors, identify areas for improvement, and ensure each order is handled accurately. You have complete control over your establishment.
Odoo 18 is the update your restaurant has been waiting for! It brings a wealth of features that enhance every aspect of managing your establishment. From the secure PWA app to centralized delivery management with Urban Piper, this version transforms the way you handle your operations. With these new tools, you'll be able to provide faster, more accurate, and more efficient service, while optimizing every order and, most importantly, building customer loyalty.