IT Family SARL S
Strassen L-8043
Luxembourg
Implemented By
Overview of the it family sarl s Project
Business sector | Other Services - Services for freelancers |
Installed solution | |
Number of employees | 11 - 50 employees |
Year of integration | 2025
|
ERP Integrator | Captivea Luxembourg, Europe - Odoo Partner |
| Odoo Link | IT FAMILY S.A.R.L. -S |
WHO IS it family sarl s?
IT Family provides administrative management services for freelancers in Luxembourg, handling billing, accounting, and VAT to free them from administrative burdens. They offer stable remuneration, expert tax advice, and personalized service, allowing freelancers to focus on their core business. Their team values a family-like approach, prioritizing human connection and a positive attitude to make life easier for their clients. Essentially, they aim to simplify administrative tasks and foster a supportive community for freelancers.
THEIR NEEDS
The client required Captivea’s expertise to optimize and manage its Odoo environment in order to maximize performance.
THE PROPOSED SOLUTION
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo installed modules
Marketing
Social Marketing
Email Marketing
Marketing Automation
Surveys
Websites
Website Builder
eCommerce
Live Chat
Finance
Accounting
Invoicing
Sign
Productivity
Discuss
Calendar
Sales
CRM
Services
Appointments
Benefits & Returns on investment
Time saving
- Quick and intuitive appointment booking
- Effective discussion organization
- Accessible conversation history
- Automated online order management
- Centralization of customer information
Productivity gain
- Automated confirmations and reminders
- Simplified communication between teams for better coordination of tasks
- Simplified product management with automatic updates
- Improved sales forecasting with real-time data for accurate estimates
Increase in sales
- Optimized resource usage through planning based on peak periods
- Effective team coordination with real-time discussions
- Promotion of upselling opportunities
- Mobile and SEO optimization
- Automation of repetitive tasks