The ERP Consultant will be primarily responsible for implementing and providing support for Enterprise Resource Planning systems for companies among many varied industries and channels following Captivea’s methodology. Captivea ERP Consultants may specialize in either Functional or Technical roles, and use their intuitive nature and relationship-building skills to help translate customer needs into solutions.
Responsibilities
- Understand the scope of the projet and analyse the needs of the customer :
- Lead Analysis workshop with a customer
- Demonstrate the software to a customer - Implement ERP software to meet customer’s requirements :
- Define, estimate and schedule tasks
- Install and configure modules
- Customize modules with implementation tools (Studio, Automated actions, Scheduled actions)
- Import data
- Create specification and work with developers - Ensure customer satisfaction at each step of the project :
- Lead kick off and follow-up meeting with the customer
- Train and provide support to the final user - Ensure the respect of Captivea methodology
Skills and qualities
- Ideally, experience with software implementation and technical skills like html, xml and basic programming.
- Excellent client-facing and internal communication skills
- Verbal and written communication skills
- Excellent organizational and time management skills
- Ability to work independently and integrate with other team members
- Problem-solving and analytical skills
- Adaptability
What's great about this job?
- A training program will be organized to educate employees as efficiently as possible.
- Captivea has a very merit-based promotion system and incredibly competitive pay package that rewards Consultants as they continue to specialize and learn more about functional skill sets whether it's Business Management, Project Management, Marketing, Logistics, Accounting, or Web Design.
- The people that typically do the best in this position and rise the fastest are those who enjoy learning and are passionate about technology or how things work!