ASENDIA MANAGEMENT PARIS
- Finanzbuchhaltung
- Viktoriastrasse 21
CH-3030 BERN
Switzerland
Implemented By
Captivea France (48 reference(s))
Bâtiment Le Noroit - 1er étage
73370 Le Bourget du Lac
France
Overview of the Asendia Project
Business sector | Transportation/Logistics - Postal & courier services |
Installed solution | |
Number of employees | 1001 - 5001 employees |
Number of licenses | 330
|
Year of integration | 2023 |
| ERP Integrator | CAPTIVEA France, Europe - Odoo Partner |
WHO IS Asendia?
Asendia is a global leader in e-commerce and mail solutions, delivering to over 200 destinations worldwide. Backed by La Poste and Swiss Post, Asendia supports etailers with services like webshop software, logistics, and its e-PAQ range for international deliveries. Employing over 1,500 people across Europe, the UK, Asia Pacific, and the USA, Asendia combines local expertise with global reach. Committed to sustainability, it is fully carbon neutral, offsetting emissions from transport, operations, and parcel returns. Asendia also provides reliable solutions for business mail, marketing mail, and publications.
THEIR NEEDS
Asendia chose Captivea to implement SugarCRM, an efficient ERP designed to centralize commercial management and improve customer and ticket tracking in a globally operating company.
The implementation of a new CRM solution made it possible to harmonize the business processes and the CRM IS of the 15 international subsidiaries.
What tHey said about Captivea
Today 330 people use SugarCRM at Asendia, our customer relationship management has really evolved.