Senior Hôtel - La Résidence Services d'Echternach
Echternach 6448
Luxembourg
Implemented By
Overview of the senior hôtel Project
Business sector | Food/Hospitality - Hospitality Industry |
Installed solution | |
Number of employees | 11 - 50 employees |
ERP Integrator | CAPTIVEA Luxembourg, Europe - Odoo Partner |
| Odoo Link | Senior Hôtel |
WHO IS senior hôtel ?
Senior Hotel RR in Echternach offers 68 studio and apartment units ranging from 34 to 80 square meters, as well as 4 hotel rooms for short stays and vacations. Ideally located near historical sites and amenities, it provides the perfect living environment for seniors seeking an active and secure retirement. With a friendly atmosphere, it guarantees independence while offering various services such as dining, laundry, and activities for a pleasant stay.
THEIR NEEDS
Senior Hôtel needed a reliable tool to centralize the management of its residences, track the services provided to residents, and coordinate the on-site support teams. They entrusted Captivea with the implementation of Odoo to structure and optimize all of their operations.
THE PROPOSED SOLUTION
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo installed modules
Sales
CRM
Sales
Point of Sale
Subscriptions
Rental
Human Resources
Employees
Time Off
Fleet
Attendances
Finance
Accounting
Invoicing
Expenses
Marketing
Social Marketing
Email Marketing
Events
Services
Project
Timesheet
Helpdesk
Websites
Website Builder
Benefits & Returns on investment
Time saving
- Simplified task management
- Quick entry of hours with a simplified interface
- Automated support ticket management
- Automated email campaigns
- Centralized management of social media accounts
- Automation of repetitive tasks for optimized lead management
- Automation of quotes and invoices
Productivity gain
- Milestone and deadline tracking for efficient project management
- Accurate recording of hours worked for optimized billing
- Improved collaboration between teams for smooth request management
- Instant email performance tracking
- Automated scheduling of posts
- Smoother order processing with real-time stock tracking
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Reduced ticket processing times
- Boosted repeat sales through automated follow-up campaigns
- Improved visibility on social media
- Optimization of offers and promotions through better understanding of buying behaviors