HITACHI ENERGY, Intervention
4-6RUE DES SABLIERES V11A
1242 Satigny
Switzerland
1242 Satigny
Switzerland
Implemented By
Captivea France (48 reference(s))
48 avenue du lac du Bourget
Bâtiment Le Noroit - 1er étage
73370 Le Bourget du Lac
France
Bâtiment Le Noroit - 1er étage
73370 Le Bourget du Lac
France
+33 4 85 43 01 72
Overview of the hitachi energy, intervention Project
Business sector | Other Services - Field Service Management |
Installed solution | |
Number of licenses | 19
|
ERP Integrator | CAPTIVEA France, Europe - Odoo Partner |
| Odoo Link |
WHO IS hitachi energy, intervention ?
ABB/Hitachi is a leader in advanced technologies serving customers in utilities, industry, transportation and infrastructure. Its Hitachi Intervention brand manages on-site interventions as an external service.
THEIR NEEDS
Captivea has developed a custom tool for ABB/Hitachi to streamline this process. The tool facilitates managing these external service interventions, assigning them to field operators, and expediting the creation and customer signature of intervention reports.
THE PROPOSED SOLUTION
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo installed modules
Marketing
Surveys
Services
Field Service
Inventory & MRP
Inventory
Maintenance
Customization
Odoo Studio
Benefits & Returns on investment
Time saving
- Centralize Information
- Decrease manual labor with automation and streamlined processes
Productivity gain
- Optimization of inventory management
- Efficient scheduling for installations
Increase in sales
- Business process automation