HITACHI ENERGY, Intervention

HITACHI ENERGY, Intervention
4-6RUE DES SABLIERES V11A
1242 Satigny
Switzerland

Implemented By

Captivea France (44 reference(s))

Captivea France
48 avenue du lac du Bourget
Bâtiment Le Noroit - 1er étage
73370 Le Bourget du Lac
France
+33 4 85 43 01 72

Overview of the hitachi energy, intervention Project

Business sector

Other Services - Field Service Management 

Installed solution

Odoo ERP

Number of licenses

19

ERP Integrator

CAPTIVEA France, Europe - Odoo Partner

Odoo Link

ABB Secheron - Hitachi Intervention

WHO IS hitachi energy, intervention ?

ABB/Hitachi is a leader in advanced technologies serving customers in utilities, industry, transportation and infrastructure. Its Hitachi Intervention brand manages on-site interventions as an external service.

THEIR NEEDS

Captivea has developed a custom tool for ABB/Hitachi to streamline this process. The tool facilitates managing these external service interventions, assigning them to field operators, and expediting the creation and customer signature of intervention reports.

THE PROPOSED SOLUTION

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo installed modules

Marketing

Surveys

Services

  Field Service

Inventory & MRP

Inventory

Maintenance

Customization

 Odoo Studio

Benefits & Returns on investment

Time saving

  • Centralize Information
  • Decrease manual labor with automation and streamlined processes

Productivity gain

  • Optimization of inventory management
  • Efficient scheduling for installations

Increase in sales

  • Business process automation