Odoo apps - Subscription Renewal


The "Subscription Renewal" module allows users to manage their subscription renewals directly from Odoo's customer portal. With an intuitive interface and an automated process, your customers can initiate renewals, manage quotes, and complete payments independently.

  • Supported Odoo versions: 
    • Requires Odoo Enterprise Edition
    • Odoo 17
    • Odoo 18
  • Availability:
    • Odoo. sh
    • On Premise
  • Dependencies:
    • Subscriptions (sale_subscription)
    • Website (website)
    • Sales (sale_management)
    • Discuss (mail)
    • Invoicing (account)


Find this module on Odoo Apps Store 

Overview

The Subscription Renewal app provides a seamless process for renewing subscriptions directly from the portal. Users can renew their expired or upcoming subscriptions, receive confirmation, and easily proceed to sign and pay for the renewal, all through a simplified and streamlined workflow.

Key features

  • Allows users to renew subscriptions directly from the portal, simplifying the renewal process for both customers and users.
  • Subscriptions that are closed or due for renewal will show a "Renew" button.
  • The Customer can then sign the quotation and make payment, completing the renewal process directly from the portal.

What is it?

The Subscription Renewal module simplifies and automates the subscription renewal process in Odoo, offering a convenient and transparent solution for your customers. Ideal for businesses using the Subscriptions module, this tool allows clients to easily extend their subscriptions directly from the customer portal, without requiring manual intervention from your team.

Key benefits:

  • Easy access for customers: Once the module is installed, clients can navigate to the Subscriptions section of their portal, where they’ll immediately see subscriptions that are nearing expiration or due for renewal. A renewal button will appear, enabling them to initiate the process with a single click.
  • Simplified renewal process: Renewal becomes effortless with a streamlined process: as soon as the client clicks the renewal button, a quote is automatically generated and shared with them. This transparent process ensures all parties have full visibility of the renewed subscription terms. Once the quote is accepted and payment is made through the portal, the renewal is confirmed and turned into a validated order, automatically updating the subscription status in Odoo.
  • Reduction of administrative work: This module significantly reduces the workload of internal teams, as the subscription renewal process is fully automated. This minimizes human error and frees up time for your teams to focus on higher-value tasks.
  • Improved revenue retention: By facilitating quick subscription renewals, the module reduces the risk of customer loss due to missed manual follow-ups or long renewal delays. This automation ensures proactive subscription management and increased customer retention.
  • Seamless integration with Odoo: The module integrates perfectly with key Odoo modules, including Subscriptions, Sales, and Invoicing, ensuring optimal coordination between your business processes and Odoo tools. This provides smooth, hassle-free management of subscriptions from renewal to invoicing.

How this Odoo app work?

  1. After installing the app, go to the website, log in with your credentials, and open the subscriptions. If a subscription has expired or needs renewal, the user will see a button labeled Renew.
  2. When the user clicks this button, they will be redirected to the quotation confirmation, indicating that the renewal process has started. The user can then send the quotation to the customer via email.
  3. The customer will be able to view the quotation in their list of quotes and, from there, sign it and proceed with the payment.