ONDYNA
ZA du Rocher
38780 ESTABLIN
France
Implemented By
Captivea France (48 reference(s))
Bâtiment Le Noroit - 1er étage
73370 Le Bourget du Lac
France
Overview of the ondyna Project
Business sector | Wholesale/Retail - Faucetry Distribution |
Installed solution | |
Number of employees | 11 - 50 employees |
Number of licenses | 32
|
Year of integration | 2021 |
ERP Integrator | CAPTIVEA France, Europe - Odoo Partner |
| Odoo Link | ONDYNA |
WHO IS ondyna ?
ONDYNA has been the exclusive distributor of the CRISTINA brand for France for 21 years.
The quality of service and personalized advice are our reason for being.
Our teams accompany you, on the ground and remotely to define your needs and meet them effectively.
Responsiveness, product availability, permanent communication are all assets at your service, to disseminate CRISTINA's philosophy, successfully combining tradition and modernity.
CRISTINA is:
- a confirmed success for over 70 years
- permanent innovation and creativity: at least 2 new ranges per year
- a technology sublimated by the greatest designers.
- Raw materials, manufacturing and know-how 100% MADE IN ITALY
THEIR NEEDS
To optimize and centralize management, the client has selected Captivea as their trusted Odoo integrator partner.
THE PROPOSED SOLUTION
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo installed modules
Marketing
Email Marketing
Marketing Automation
Connectors
Sage
3CX
Sales
CRM
Finance
Documents
Customization
Odoo Studio
Services
Helpdesk
Productivity
Dashboard
Benefits & Returns on investment
Time saving
- Automated Billing
- Customize Odoo Screens
Productivity gain
- Creation of dashboards to optimize the management of the company
Increase in sales
- Creation of automated tasks
- Communication campaigns
What they said about Captivea
Captivea, based on our needs, made the necessary adjustments. The biggest adjustment was related to technical support, as we have a ticketing system for after-sales service. Thanks to Captivea and Odoo, the client can now track their request from start to finish, and everyone can follow the tickets without multiple simultaneous responses. Implementing this support through Odoo was a real change and a real advantage for us.